9/26/2023 0 Comments Google play store customer service![]() ![]() If you want a refund on an in-app purchase and it has been more than 48 hours since you bought it, then you’ll need to go directly to the app developer. You will generally get a decision quickly, but it can take up to 48 hours. You’ll need to select which in-app purchase you’d like a refund for and select a reason for your request. Make sure that you’re signed in to your Google account, visit the link, and fill out the form. ![]() Google may help you get a refund for an in-app purchase, but you must submit a refund request through this Google form. How to get a refund for an in-app purchase It’s best to be polite and explain your reasons fully, because it’s up to the developer whether to grant the refund or not. Step 6: Explain that you want a refund and why. This should open a new email in your email program. Step 5: Scroll down until you find Developer Contact and tap Email. Step 4: Find the app or game you want to return and tap View. Step 3: Choose Account > Purchase History. ![]() Step 2: Tap the three horizontal lines at the top left to open the menu. If it has already been more than two days since you bought the app or game, then you’re going to have to go directly to the developer to request a refund. How to get a refund for apps or games past 48 hours of purchase Make sure that you’re signed into your Google account and visit this Google link to fill out a form. If you’ve gone past the two-hour limit, but you’re still within 48 hours of purchase, then you can request a refund via your browser. Step 6: You should get an email about the refund and it will say Canceled next to the app in your Order History. Step 5: Tap Yes, the app will be uninstalled, and your money will be refunded. ![]()
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